I can't send out emails but I can receive emails

If you are able to receive emails but are having trouble sending out emails from your email software - whether it be Outlook Express, Microsoft Outlook, Eudora etc - and you are getting errors like the ones below:

• The message could not be sent because one of the recipients were rejected by the server
• Sending and receiving reported error

You most likely have not told your email software that your outgoing server requires authentication.

Simply follow the steps below to correct the mistake

• Click Here if you are an Outlook Express user
  
• Click Here if you are an Microsoft Outlook user

---

SOLUTION

For Outlook Express Users

1. Open the mail program. Click on "Tools" and click on "Accounts."
   
   
2. Select the "Mail" tab. Choose your email account from the left window pane (will look something like mail.yourdomain.com)
   
   
3. Click on "Properties." button
   
   
4. Click on the "Servers" tab.
   
   
5. Click on the "My server requires authentication" box to select this option (near the bottom).
   
   
6. Click on "Settings." button
   
   
7. Select the "Log on using" option. Enter your email address and password.
   
8. Select "Remember password." Click the "Ok." button
   
   
9. Click on the "Apply" button
   
   
10. Click on the "OK" button
    
    
11. Click on the "Close" button
    
    
12. Try sending out email!

For Microsoft Outlook Users

1. Open Microsoft Outlook and and go to Tools>Email Accounts...
   Result: The Email Accounts dialog box appears.
   
   
2. If it's not already selected, click the View or Change existing email accounts option, and click Next.
   
   Result: Another Email Accounts dialog box appears listing the name and type of email accounts you already have configured for Microsoft Outlook.
   
   
3. Click the Change button.
   Result: The Internet Email Settings dialog box appears, showing the settings for your existing account.
   
   
4. Click the More Settings button.
   Result: The next Internet Email Settings dialog box appears containing four tabs.
   
   


5. Click the Outgoing Server tab.
   Result: The Outgoing Server tab appears.
   
   
6. Click the checkbox for My outgoing server (SMTP) requires authentication. Leave the default setting to Use same settings as my incoming mail server.
   Result: The checkbox is selected.
   
   
7. Click the OK button
   
   
8. Click the NEXT button
   
   
9. Click the FINISH button
   
10. Try sending out an email!
    



---