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  • Phone: call us at 03 7874 7005
  • Skype: click here to call us for free

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For us to support you as efficiently as possible, please call & inform Technical Support of the following details:

Your IP Address

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Firewall Test

Please try clicking this link and let us know if it asks you for a username & password: http://webmail.themalaysian.com

Let Us Work Our Magic

Our Tech Support team may need to access your computer or email software directly to help fix the problem for you. In this case, please follow the steps below:

1) Click Here for the “imPcRemote Instant version” software

2) When your browser prompts you, choose RUN

3) If the browser asks a second time, choose RUN again

4) When the window below appears, inform Technical Support of your ID (example: 981 701 494)

imPCRemote Instant

5) Wait for a couple of minutes and our Tech Support will be able to help you resolve your problem!